Your buses. Finally, a system behind them.
Seats, routes, timetables, counter sales and passenger lists in one dashboard. And passengers booking those same seats online, from anywhere.
The buses run fine. It is everything around them.
Two people sell it, and nobody knows until boarding. It gets settled with an argument at the bus.
An agent at the rank takes money all week. The owner finds out at the end of it.
Nobody can produce one. The day something happens on the road, that becomes a serious problem.
Last month lives in a notebook. Which route actually made money is a guess.
The WhatsApp group holds every booking you took. None of it can be searched.
This is not a passenger problem. It is an operations problem. A company has an owner, an ops manager, counter agents and drivers all working off one set of seats. That needs a dashboard, not a phone screen.
Three screens, one system.
One set of seats, seen by everyone who needs to see it.
Where the company lives. Buses and seat layouts, routes and stops, recurring timetables, the day's departures, every booking, what each agent owes in cash, and reports you have never had before.
The Msafiri app, plus a booking page that opens from a plain link with no download. This is where your seats become bookable by people who have never heard of you.
Today's passenger list, and a way to check people aboard. It keeps working when the signal drops on the road, because it will.
How it works, start to finish.
Upload your permit, roadworthiness certificate and passenger insurance. We check them and switch the account on.
A 60-seater, two 14-seat vans. Each one gets its own seat layout, so the seat map is a real map of that vehicle.
Set the stops and a fare for each leg. Someone getting off partway pays for the leg they travelled, and frees the seat for the rest of the trip.
Daily at 07:00 and 14:00. The system creates the next thirty days of departures. No re-typing.
Every departure gets both. The dashboard warns you when one is missing, before boarding, not at the rank.
Online, in cash at the counter, and by a clerk entering a request that came in over WhatsApp. All three write to the same seat map.
The conductor checks people aboard, the manifest prints, and the day's takings, cash and online, reconcile in one place.
Every sale writes to the same seat map, the moment it happens. Nobody sells the same seat twice, and there is no second list to reconcile at the end of the day.
Your money goes straight to you.
- Every operator has their own account with the payment processor, in their own company name, paying into their own bank.
- The passenger's fare never sits with us. Not for a day, not for an hour.
- We take a very small commission, and it reaches us separately, at the moment of sale.
- No waiting for a payout. No month-end settlement. Nothing to chase.
- We are a software company. We are not a place where other people's money sits.
How your passengers can pay.
Fully supported, and central to how this works. The agent sells a seat and it appears in the same seat map instantly. Your cash business does not move online. It just stops being invisible.
The passenger picks their bank at checkout and approves it in their own banking. Confirmed within seconds.
Debit and credit, including for people booking from outside Namibia.
A passenger who will not put a card into a site they do not know yet can hold a seat for a couple of hours with a reference number, and pay in person.
We connect to the payment side once, on your behalf. You never deal with the banks. When new payment methods become available, they appear on your booking page without you doing anything.
A merchant account needs a registered company, so until you have one, you run cash-only on the platform. You still get the seat map, the passenger list, the agent screen, the timetables and a booking link you can share anywhere. The only thing you do not get is taking card and bank payments online, which is exactly how you work today.
Keep your WhatsApp group. Make it work.
You already organise trips in WhatsApp groups. We give you a booking link that drops straight into them. The ticket, the boarding point and the reminders come back to the same thread. You keep the channel you have, and it finally does the job properly.
Put a system behind your buses.
Tell us what you run, and we will get you set up.
Or reach us directly: hello@msafiri.africa · +264 81 839 5546